Staggeringly the Sunday Business Post reports that 90 per cent of the websites of small and medium-sized enterprises (SMEs) cannot process sales online.
The survey of around 500 SMEs found 63 per cent of SMEs have a website but 91 per cent cannot process sales online while 62 per cent cannot take sales orders online. It also found that 68 per cent cannot process payments online, 51 per cent cannot interact directly with customers through social media or web chat while 54 per cent don't have website designs for tablet or smartphone.
IEDR chief executive David Curtin said,
“In an ever more global economy, the absence of an online sales presence puts Irish businesses at a huge disadvantage to competitors. It acts as a major disincentive to attracting customers, for whom buying online is now the norm”
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